Heritage Coatings & Storage ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Information You Provide
- Name
- Email address
- Phone number
- Service interests and project details
- Any other information you include in form submissions or communications
Information Collected Automatically
- IP address and general location
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Schedule and perform services you request
- Communicate with you about your project
- Send follow-up communications related to our services
- Improve our website and services
- Analyze website traffic and usage patterns
- Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage. These include:
- Google Analytics/Google Ads: We use Google services to understand how visitors interact with our website and to measure advertising effectiveness. Google may collect information about your online activities over time and across different websites.
- Essential cookies: Required for basic website functionality.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third-party companies that help us operate our business (e.g., email services, form processing, analytics)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact information from quote requests may be retained to provide ongoing customer service and for marketing purposes unless you request deletion.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: